Privacy Policy

This notice describes how we collect and use your personal data in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act 2018 and any other national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK (‘Data Protection Legislation’).

Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

Topics:

How we collect your personal data
The kind of information we may hold about you
How we use the personal data that we hold about you
Data retention
Data Sharing
Irregular Mailings
Cookies
Data security
Rights of access, correction, and erasure
Other websites
Changes to our privacy policy
How to contact us

How we collect your personal data

We obtain personal data about you when you order a publication from us, or when you contact us by email, telephone, or post.

The kind of information we may hold about you

The information we hold about you may include the following:
your personal details, which may include your name, e-mail &/or postal address, telephone number
details of products that you have purchased from us
our correspondence and communications with you

We DO NOT hold any information relating to your credit / debit cards or bank details which are acquired by PayPal in the process of purchase transactions and may be retained by PayPal whose privacy statement will apply to such information.

How we use the personal data that we hold about you

We process your personal data for purposes necessary for the fulfillment of your orders from us

We may use your personal data in order to:
provide you with information related to our products and services, provided you have consented to be contacted for such purposes;
seek your thoughts and opinions on the services we provide; and
notify you about any changes to our services.

Data retention

We will only retain your personal data for as long as is necessary to fulfil the purposes for which it is collected.

When assessing what retention period is appropriate for your personal data, we take into consideration:
the purposes for which we originally collected the personal data;
the types of personal data we have collected;

Data Sharing

We will never share your data with third parties unless you specifically request that we do so.

Irregular mailings

From time to time we will mail those who have consented for their e-mail addresses to be used in this way, with information about new publications, offers or changes to the price or availability of our products.

You have the right to withdraw consent (unsubscribe) at any time by clicking the link at the bottom of every mailing.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

Data Security

We have put in place commercially reasonable and appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those who have a business need to know. They are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

Rights of access, correction, and erasure

Under certain circumstances, by law you have the right to:

Request access to your personal data. This enables you to receive details of the personal data we hold about you and to check that we are processing it lawfully.

Request correction of the personal data that we hold about you:

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it.

Should you wish to exercise any of the above rights, please contact us as detailed below

You will not have to pay a fee to access your personal data (or to exercise any of the other rights).

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

Other websites

Our website contains links to other websites, for which we accept no liability. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 15 April 2020.

How to contact us

For further information on how your information is used, how we maintain the security of your information, and your rights to access the information, please contact us;

By email at synjonbooks@btinternet.com, or
By post to High View, Main Street, Upper Stowe, Northants, NN7 4SH